Everyone has been so caring and kind. The docs spend time with us and make us feel like they came in that day just to see us. The secretaries are amazing at giving direction on what to do if only home remedies are needed. Their advice and direction have never failed us!
We love it here! The staff is friendly and welcoming and the doctors are great. My son doesn't mind going to the doctor which is fantastic!
I have the same exact review as one of the previous posters... My wife and I interviewed a few doctors while pregnant and Dr Cochran seemed the most patient and we selected to work with him. Dr. Cochran is great with the children, extremely attentive, and doesn't get annoyed when new parents ask silly questions. Fortunately we haven't needed him for any more than check-ups - but we have full confidence in his abilities for more difficult cases should we ever need it. All around great doctor.
With the exception of Noreen, huge kudos to Dr Cochran and the crew - keep up the great work!
They take excellent care of our children. The staff is friendly and very professional. The doctors remember us and the kids. Very happy with them, we have recommended them to a few of our friends and they are also happy. Also, they are open on Saturdays!
We are new to the area and looking for a new pediatrician. I was informed they do not accept Medicaid or any state-issued insurance, which I find to be extremely crappy. She said they only accept insurance through an employer. Well my husband is self employed and my job does not offer health insurance so we have CHIP, which we pay into. I do not think this should be allowed and that they should be ashamed of themselves. The worst was the condescending tone in which I was informed this. So rude!
We love Dr Cochran and the crew so much that I almost didn't want to leave the next part of this review - because I want to only support Cochran and not muddy his reputation.. All of his staff has been fine - with the exception of Noreen. Months back I had a poor dealing with her over the phone and she was extremely rude and ultimately just hung up. I looked at the online reviews and saw a previous poster who also shared a similar complaint. I like the office, so I just let it go.
Today I called to get a copy of my child's record, she answered, and was rude from the start of the call all the way through the end... And... again, like months ago, hung up on me in the end. Noreen; I suggest you realize that you work with a great group of people, but you are the sour apple of the group. I suggest you change your attitude at work, because after all, you do work for us. Let's not forget that the information you gave me was all wrong, but fortunately, Angie, your office manager in Akron was able to get me exactly the documents I needed. Thanks, Angie!
Pediatrics Of Akron is a US Dentist based in Cuyahoga Falls, Ohio. Pediatrics Of Akron is located at 1100 Portage Trail, Cuyahoga Falls, OH 44223, USA.
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