I have been taking my dogs here for years. Even before the move to State Rd. They have always been helpful and affordable. Great pricing on flea medicines.///Redacted, the manager Jaime is a real mean lady. Not listening to the customers then giving attitude and refusing to serve long time customers because of HER bad attitude. Avoid this dirty unprofessional place! What kind of place of business tries to call the police on a customer for trying to buy flea meds for their dog? This place... What an unprofessional lady this place has really gone down hill.
The staff are awesome. Low prices on spay and neuters.....and low cost shots!
I drive 30 minutes to come here. They are affordable and are all good with all my animals ! The one older vet lady was a little rude answering my questions because I didn't understand but she was awesome with my pet, and that's all that matters. All the other employees seem nice and compassionate.
Great service so far. You walk in, take a number, then wait your turn. The vets are kind and caring.
I brought my pup here a few years ago to get neutered, the staff then was friendly and did the job without an issue. No infection or problems. Today I went in just to get a checkup for my pup, things just haven't been right with him lately. Didn't even make it past check in. I wanted to get a heartworm test done, the man at the counter rudely told me I was way too late and had to have it done in April. I didnt know that but I understand, anyway he treated me like I was some irresponsible pet owner, giving me an attitude about it. I also wanted to get a blood test to make sure everything was fine. Once again i was given an attitude. "You won't find anything." You don't know that. Finally I told him my dog was itchy and having problems digesting his food and he tells me it's probably fleas. I know for a fact he doesn't have fleas as i check him regularly, but same as before I was given an attitude and told I didn't know for sure. He's a short hair dog? I think I would see them. And fleas wouldn't make his paws itchy and cause him to throw up. I wanted him tested for allergies and he told me they couldn't do that there (understandable) and gave me the the number of their dermatologist who would be "more than happy to do it for $290 a dog." His attitude was unbelievable though. There's a reason why I came here. For easy affordable pet care and I was treated like I was stupid for asking for a few simple tests. Sorry I couldn't call because you guys don't answer your phone's. Re-staff the check in counter and fix those issues and maybe I'll come back. I've never been treated like this, I'm concerned about my dog the least you could do is not blow me off like I'm an idiot. Went to my normal vet and he happily did a heartworm test and listened to my concerns. Paid a bit more than I wanted to but it's worth it to be treated like a person and receive proper veterinary care.
Pet Guards Clinic A Cuyahoga Falls Veterinarian is a US Veterinary Care based in Cuyahoga Falls, Ohio. Pet Guards Clinic A Cuyahoga Falls Veterinarian is located at 4040 State Rd, Cuyahoga Falls, OH 44223, USA.
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