If you need a new Subaru and want a hassle free experience see Abe at Cascade Subaru. I don't think you will be disappointed
Although I did not get my car from here, I can attest to the quality of their service of my Subaru. Never an issue with warranty claims, and the customer service is personal and respectful. Yes, dealership prices are higher than regular shops, but you actually get what you pay for. Inspections that are honest and detailed, valet and shuttle service (they drove me to and from work 30 min away!), with no sales pressure. I have them swap my winter tires annually - each time, they wash the old rims before putting them back in my car. These little details have me coming back and I highly recommend you do as well.
My wife and I purchased our first Subaru on 9/21/18. We could not be more pleased. Our salesman was Abe. He came recommended by our neighbor and I can see why. Abe was not pushy at all. He answered all of our questions and explained everything we were looking at. He price matched a similar car that I had received a quote on line from another dealership. Financing was also a breeze. I wish I could have received more on our trade in but there were problems with the car. That was why we were in the market for a new car in the first place.
Ben was great until we talked about price. I felt Cascade didn’t work at all to earn my business. I chose Ganley of Bedford instead - they put me into the same vehicle (Forester, premium trim) for $40 less per month. I went back to Cascade hoping to sign papers, but left very disappointed, especially considering the rapport I felt I had built.
This was my first time buying a car and Abe was very helpful and nice. He's such a great guy!
Just purchased a Forester with Ben Peak. We had such a natural, easy time there with him that it only felt right to leave a google review. I see someone else has had the same experience. No surprise there. Very knowledgeable, no typical sales pressure/tactics. Very straight forward and comfortable to interact with. I walked on that lot with a guard up, I'm sure Ben could sense it, but by the end of our first exploratory poke around the lot, he proved trustworthy. Highly recommend him.
Cascade Subaru is a US Car Dealer based in Cuyahoga Falls, Ohio. Cascade Subaru is located at 4149 State Rd, Cuyahoga Falls, OH 44223, USA.
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